Our company, Safari One Business Solutions, is a Philippines based corporation that supports the accounting, finance, and various operational/logistical functions for Safari Micro, Inc. Safari Micro was founded in 1997, and is a privately held, profitable and well-established reseller of computer hardware, software, and IT services to corporations and governmental agencies/municipalities throughout the U.S. We are based in the U.S. in sunny Chandler, Arizona.

Safari One Business Solutions has been based in the Philippines since 2013. Our entire team of smart, driven, friendly and fun loving (we think having fun at work is important!) professionals are effectively working from their homes to support our U.S. based operations. At Safari, we feel that working with great people is extremely important to employee happiness. We therefore want to hire people who are motivated, intelligent, responsible, and genuinely enjoyable to work with! This will be a permanent “work from home” position. Goodbye traffic jams and long commutes!

We are looking for a Credit & Collections Analyst, who will play a vital role in managing our financial health, fostering strong client relationships, and drive our credit and collections operations to new heights.

Reporting directly to our Chief Operations Officer (COO) based in the US, the successful candidate will work on a night shift, from 11:00 pm – 8:00 am (Philippine time), Monday to Friday (weekends off).

At Safari, we feel that working with great people is extremely important to employee happiness. We therefore want to hire people who are motivated, intelligent, responsible, and genuinely enjoyable to work with!

Principal Accountabilities:

  • Manage an assigned portfolio of customers' Account Receivables (A/R)
  • Communicate with customers when their account is past due by phone/email
  • Confer with clients by phone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract
  • Keep a detailed record/status of all ongoing collection efforts
  • Post payments to the customers' account in our accounting system
  • Notify our Sales Reps for any difficulties in contacting the client or securing payment on the past due amounts
  • Provide our customers' account payable with check/wire/ACH application information
  • Provide Management with reporting on outstanding A/R
  • Analyze data to verify information and uncover fraud
  • Gather and analyze customers' D&B credit to evaluate risk and creditworthiness
  • Approve orders up to a certain dollar amount and collaborate with Management on approving of large orders
  • Check the accuracy of Purchase Orders (PO)
  • Provide Management with reporting each week on financial trends of our customer base
  • Complete credit analysis and review of new clients
  • Determine credit limits and annual review of major client accounts
  • Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers

Desired Qualifications and Work Experience:

  • Our ideal candidate must have at least 2 years' related experience in credit and collections, preferably in the BPO / IT Services/ MSP / Financial Services industries
  • College degree is preferred but not required, as long as you have the relevant work experience
  • Analytical and detail-oriented
  • Strong written and verbal English communication skills
  • Experience working with MS Dynamics Business Central 365 is a plus
  • Mandatory: You are a genuinely good-hearted person who is FRIENDLY and fun to work with! You enjoy being part of a cohesive team of “drama-free” professionals who are responsible, show up to work regularly and on time, and you take full responsibility for your work. You don’t make excuses, and you own up to your mistakes and realize that all mistakes are learning opportunities that allow you to improve yourself.

Compensation: PHP 35,000 - PHP 50,000 /month

Obviously, the more “hands on” and relevant experience that you have, the higher the compensation level may be. So, if you feel that your experience matches what we are looking for, please send us your application along with your expected compensation level. These amounts include the 10% “Night Shift Differential.”

Other benefits:

  • Brand New Work from Home Equipment (laptop, desktop monitor, headset)
  • Medical and dental insurance paid for by the company
  • 15 days of paid time off (PTO) each year (to be used as vacation or sick time) in addition to our standard US holiday calendar
  • Birthday Leave
  • Year-End Bonus
  • Training classes applicable to your professional career are paid for on a regular basis for all employees interested.